Auto Parts Plant · Equipment Troubleshooting Assistant
Twenty years of maintenance records and equipment manuals in one assistant — frontline workers snap a photo to get a fix, and average downtime fell 40%.
The Challenge
Veteran know-how was hard to pass on, manuals were scattered across paper archives and multiple systems, and new hires depended on calling for help — especially on night shifts.
The Solution
The Knowledge Hub ingests work orders, manuals and drawings, supports photo and voice questions, cites the source work order in every answer, and feeds fixes confirmed on the floor back into the knowledge base.
The Results
Average downtime fell 40%, new technicians became self-sufficient in 2 months instead of 6, and the system has rolled out to 3 production sites.
More Case Studies
Electronics Contract Manufacturer · AI Visual Defect Detection
Vision models on the line catch scratches, smudges and missing parts — escape rate below 0.3% with half the inspection headcount.
Equipment Manufacturer · Process Documents & SOP Assistant
More than ten thousand process cards, SOPs and engineering change notices became a conversational knowledge base — lookups went from 20 minutes to under 1.
Home Appliance Maker · Procurement & Supplier Assistant
Automatic quote comparison, contract clause review and delivery-risk alerts — procurement document throughput tripled.
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